No — you can design and buy a mug fully anonymously. Creating an account just lets you save designs to your Cart and see your order history, and makes it easier to track orders and reorder favorites later.
Yes. Upload a photo directly, generate a design with AI, or combine both — crop, position, and add text however you like before ordering.
Yes, from your Cart. "Edit" reopens a saved design in the designer. For a mug you've already ordered, "Reorder" (in Previous Orders, under your Account) creates a fresh copy of that exact design and adds it to your Cart ready to check out, without needing to redesign it.
Card, Klarna, TWINT, PayPal, and bank transfer.
Prices are set in Swiss francs (CHF). If you're paying from another country, your payment provider automatically converts the total to your local currency at checkout, using the live exchange rate.
No — that's the mug price only. Shipping is calculated live based on your exact delivery address once you reach checkout, and shown clearly before you pay.
Loading current list…
Every mug is made to order, so production takes a few business days before it ships, and delivery time on top of that varies by destination.
Yes. If you're signed in, check Previous Orders in your Account. If you ordered without an account, use Track your order with the email you used at checkout.
Every mug is custom-made specifically for you, so under consumer law for personalized goods, orders generally can't be cancelled or returned once production has started — which happens automatically as soon as payment is confirmed. Please double check your design and address before paying. See our Terms for the full details.
Contact us with photos within 14 days of delivery and we'll make it right.
Yes — payment is handled entirely by Stripe. We never see or store your full card details.
Go to Account (via the account menu in the header) and use Delete my account. This permanently deletes your saved designs and personal image library, and removes your login. Your past order records are kept, with your name and email removed, for accounting purposes. See our Privacy Policy for more.